Submitting Tickets (Support)

The quickest/most practical way to get some support is by our support ticket system

To open a ticket, make sure you have logged in on the account you need support for. You can login through this website or when you open a support ticket. 

Some very important information and guidelines to help you get help as fast as possible: 

1. Make sure you select the right category for the issue you have. 

2. Make your title direct and clear.

3. Make sure you explain your issue thoroughly in the ticket, but no need to stall. Just be direct and explain everything you need help with. 

4. Check our FAQ before submitting a ticket as your issue could be listed there. 

5. Only one ticket will suffice. Opening multiple tickets will not make your replies any faster - if anything, it will delay them. 

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